R3 Solutions™ consists of eleven core programs targeted for sales, support, and services professionals to improve their skills and proficiency in communication, negotiation, planning, and strategy.

Our integrated curriculum reinforces key concepts to accelerate skill growth and achieve corporate goals. Our consulting services practice utilizes sophisticated methods to assess your current business issues and measure progress towards your goals.

R3 Sales Excellence™ is the Consultative Approach¨ to Business-with-Business¨ sellingÑa proven approach for understanding and influencing the decision process at multiple levels of even the most complex client organi-zations. Participants develop a solid communica-tion foundation for building strong relationships, ensuring optimal results and achieving profitable revenue.

R3 Service® enables service professionals to take communications with customers to a new level. The skills, techniques, and approaches provide a framework for interfacing with customers in field or call center service environments. Participants focus on achieving optimal results with program and service solutions and thereby develop stronger relationships and ongoing profitable revenue streams.

Inside R3 Sales™ is The Consultative Approach¨ adapted for sales professionals whose primary selling tools are telephone, e-mail, and fax. Participants learn the skill set of R3 Sales Excellence™ but apply those skills in the fast-paced environment of inside sales.

R3 transACTION™ is designed to ensure the financial success of call centers and retail environments while strengthening customer satisfaction and long-term customer relationships. Participants learn to develop more profitable transactions while serving as much more than order processors.

R3 interACTION™ provides the skills, techniques, and approaches required for managing even the most difficult customer interactions and the ability to strengthen your long-term customer relationships.

Getting the Meeting™ is a practical, performance-based program that teaches participants how to effectively gain the initial appointment, qualify the sales opportunity, advance the selling process, and expand the account.

Major Account Planning & Strategy™ is a partnering approach to develop and retain irreplaceable clients. Account managers and teams develop and implement strategic plans to measurably increase presence and influence decision-making in the account, elevate competitive position, create leveraged client results, and generate profitable revenue.

Territory Planning & Management™ enables individual sales professionals to create strategic territory business plans. Each plan includes approaches to expand customer base, increase market share, and build competitive barriers. Through Territory Planning & Management, sales organizations gain insight, the power to see beyond the obvious; and leverage, the ability to produce greater results with less effort.

Acclivus Coaching™ focuses on building a climate for high performance. It begins with establishing objective performance standards. Managers then learn how to provide feedbackÑin both observed and unobserved situationsÑthat reinforces proficiencies, builds competencies, and corrects deficiencies.

Acclivus Sales Negotiation™ provides skills and approaches for strengthening customer relationships while preserving individual credibility and the integrity and profitability of the sales organization.

Strategic Sales Presentations™ focuses on preparing and communicating strategic messages. Participants use both capabilities presentations and solution presentations to strategically advance the customer's decision process.